Archive for July, 2012

‘The dog ate my homework’: G4S and its schoolboy handling of its Olympic-sized PR crisis

Posted on July 20, 2012 at 10:18am by Native Consultancy Comments Off on ‘The dog ate my homework’: G4S and its schoolboy handling of its Olympic-sized PR crisis
‘The dog ate my homework’: G4S and its schoolboy handling of its Olympic-sized PR crisis

Another week and another major corporate PR fail dominates the headlines. Hot on the heels of Barclay’s Bob Diamond comes the latest of the 2012 case studies in reputation mismanagement with G4S giving us an object lesson in how not to manage a crisis. A charitable article in the FT suggested this week that G4S…

Barclays, Bob Diamond and Corporate Reputation: Lessons for Leaders and PROs

Posted on July 10, 2012 at 3:46pm by Native Consultancy Comments Off on Barclays, Bob Diamond and Corporate Reputation: Lessons for Leaders and PROs
Barclays, Bob Diamond and Corporate Reputation: Lessons for Leaders and PROs

“Our role is to help improve the lives of our customers. We must provide mortgages, allow businesses to invest and create jobs, protect savings, pay tax, be a good neighbour in the community while also generating positive economic returns for our investors.” This is how the citizenship section of the Barclays 2010 Annual Report starts….